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Technical Support Agent

Company: Teleperformance
Location: Boise
Posted on: October 13, 2019

Job Description:

Teleperformance USA is hiring for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support on behalf of our clients in Campbellsville!Previous customer service experience is preferred, but an outstanding work ethic and strong drive to succeed is a must!Duties/ResponsibilitiesResponsible for all customer inquiries and questionsProvide excellent customer service at all timesFollow up to customer inquiries by taking specific action in a timely mannerTroubleshoot website problemsEnter data from customers into various software programsAppropriately communicate with upset customers to resolve their inquiriesThrive as a team player in a fast-paced, high-energy, change-oriented environmentParticipate in additional training courses when neededPerforms other related duties and assignments as required and as assigned by supervisorsQualificationsMust be at least 18 years of ageHigh School Graduate or GEDPossess a high level of ProfessionalismLogical problem-solving skills and ability to multi-taskAbility to use Window

Keywords: Teleperformance, Boise , Technical Support Agent, Sales , Boise, Idaho

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