Chief of Trust and Investment Administration
Company: Idaho Trust Bank
Posted on: November 24, 2022
WHY WORK WITH USIdaho Trust Bank, headquartered in beautiful
Boise, Idaho, is listed as one of America's Best Business and
Private Bank's while also being named one of the top 200 healthiest
banks in America. We have a deep professional commitment to our
clients and take pride in providing superior service to meet their
unique financial needs.You will have the opportunity to work with
incredible co-workers, along with continued learning and
educational opportunities. Professionalism, mutual respect, and a
sense of humor are traits we value and exhibit.If you are looking
for a place to prove yourself in a rewarding work environment with
a company that believes a great culture is the key to success, we
just might be the place for you. Come grow with us!SUMMARYIdaho
Trust Bank is looking to hire a Chief of Trust and Investment
Administration. The person will be based in Boise and will
supervise the Boise Trust Officers and Trust Administrators. The
officer will report directly to the Chief Wealth Management
Officer. In addition, the candidate is responsible for
administering a portfolio of fiduciary and agency high net worth
client relationships for the Bank. Responsible for maximizing
client engagement by assessing, understanding, and identifying
client's wealth management, banking, and lending needs and
providing a wide array of wealth solutions including trust and
estate services to clients within the Bank's market area. The
position is responsible for assisting in attaining department and
Bank goals by collaborating in sales efforts.ESSENTIAL DUTIES
- Reinforces the application of superior customer service through
his or her own example along with appropriate follow through with
involved customers and employees.
- Administers a portfolio of trust and agency relationships of
high net worth clients for the Bank; provides trust and estate
solutions to clients within the Bank's market area; maintains
business relationships and obtains new business opportunities.
- Maximizes client engagement by assessing, understanding, and
identifying client's wealth management, banking and lending needs
and providing a wide array of wealth solutions including trust
services to include estates, personal trust, guardianships,
corporate trusts, and any other appropriate fiduciary
- Acts as the main point of contact and provides comprehensive
and knowledgeable advice as a trusted consultative financial
advisor; places the client's best interest first; expands the
client relationship through introductions with various banking
areas and personnel.
- Confers with clients, heirs, attorneys, tax professionals, and
other interested parties as necessary over the life of the account
to explain the Bank's role; resolves issues or problems,
establishes the needs and interests of each, and provides
- Assumes responsibility for the administration and discharge of
the Bank's legal/fiduciary responsibility for all assigned estate
and trust accounts.
- Performs a detailed analysis of unique needs and requirements
of the assigned accounts; studies nominating instrument, determines
cash requirements, and anticipates tax consequences.
- Conducts a review of wills and trust agreements to ensure
accounts are properly structured to meet fiduciary
- Directs the collection, appraisal, safekeeping, disposition,
and accounting for all tangible personal property in accordance
with the terms and conditions of the fiduciary agreement under
which the Bank is appointed and in accordance with related Bank
policies, procedures and processes.
- Coordinates with the investment personnel to monitor cash and
investments of each account with consideration of the objectives of
the accounts, the needs of beneficiaries, and cash requirements for
taxes and distributions.
- Investigates and follows up on significant changes in status of
existing clients; maintains an active awareness of changes in legal
requirements which may affect trust and estate accounts; resolves
any issues or problems as necessary.
- Prepares and maintains documentation, status records and
reports on trusts, estates, business development, and financial
planning activities; prepares various reports, statements, and
forms including tax, regulatory, and other governmental forms as
- Reviews each relationship at least annually to ensure
compliance with trust terms, proper fee allocation, proper
documentation, investment, etc..
- Participates in community affairs, business and service
organizations, including public speaking; actively involved in
instilling and maintaining a positive sales environment through
education of the Bank's products and services.
- Partners with internal and external entities to source and
solidify relationship opportunities and attain client financial
- Provides -superior client service -and follow through when
handling issues related to Bank clients and employees.
- Responds to inquiries or refers inquiries to the appropriate
department or person, and exhibits the necessary follow through
with clients and/or staff involved.
- Provides support to all areas of the department where
assistance is needed.
- Consistently applies superior decision making techniques
pertaining to inquiries, approvals and requests as they apply to
existing policies and procedures, keeping within assigned approval
- Assumes responsibility for special projects; gathers data and
prepares reports for Executive Management, audits and other
- Processes, solves and answers complex customer transactions,
problems or inquiries.
- Assures compliance with all Bank policies, procedures and
processes, and all applicable state and federal banking laws, rules
and regulations; adheres to Bank Secrecy Act (BSA) responsibilities
that are specific to the position.
- Completes administrative tasks correctly and on time; supports
the Bank's goals and values; benefits the Bank through outside
- Performs the position safely, without endangering the health or
safety to themselves or others and will be expected to report
potentially unsafe conditions. The employee shall comply with
occupational safety and health standards and all rules, regulations
and orders issued pursuant to the OSHA Act of 1970, which are
applicable to one's own actions and conduct.SUPERVISORY
RESPONSIBILITYThe position of Chief of Trust and Investment
Administration is responsible for the supervision of three of more
employees. The incumbent in this position may perform managerial
duties in the absence of the Chief Wealth Management Officer, and
will carry out supervisory responsibilities in accordance with the
Bank's policies and applicable laws.SECONDARY DUTIESThe candidate
performs duties specific to the position and other functions as
assigned.MINIMUM REQUIREMENTSThese specifications are general
guidelines based on the minimum experience normally considered
essential to the satisfactory performance of this position. The
requirements listed below are representative of the knowledge,
skill and/or ability required to perform the position in a
satisfactory manner. Individual abilities may result in some
deviation from these guidelines.
- Bachelor's degree (BA) from a college or university, at least 3
years related experience and/or training; or the equivalent
combination of education and experience. Work related experience
should consist of an in-depth background in trust administration
and client portfolio management. Educational experience, through
in-house training sessions, formal school or financial industry
related curriculum, should be applicable to the financial
- Required license(s) or certifications: CTFA preferred (or
commitment to become certified) or law degree.
- Advanced knowledge of trusts including all charitable vehicles
such as unitrusts, annuity trusts, lead trusts, private
foundations, estate planning, and trust taxation.
- Demonstrated ability to cross-sell and explain all Bank
products and services with confidence and authority.
- Advanced knowledge of financial products and services,
including, but not limited to consumer and commercial banking
products and services, trust, brokerage and investments, insurance,
- Ability to supervise Trust Officers and Administrators
- Ability to read, analyze and interpret general business
periodicals, professional journals, and technical procedures.
- Excellent organizational and time management skills.
- Intermediate skills in computer terminal and personal computer
operation; host computer system; word processing, spreadsheet and
specialty software programs.
- Intermediate typing skills to meet production needs of the
- Intermediate math skills; ability to calculate interest,
commissions, proportions, and percentages; balance accounts; add,
subtract, multiply and divide in all units of measure, using whole
numbers, common fractions and decimals; locate routine mathematical
errors; compute rate, ratio and percent, including the drafting and
interpretation of bar graphs.
- Exceptional verbal, written and interpersonal communication
skills with the ability to apply common sense to carry out
instructions and instruct others, train personnel, write reports,
correspondence and procedures, speak clearly to customers and
- Ability to deal with complex problems involving multiple facets
and variables in non-standardized situations.
- Ability to work with minimal or no supervision while performing
- Current driver's license and a vehicle with appropriate
insurance coverage if required to drive in the course of performing
assigned duties and responsibilities.BENEFITS WE OFFER
- Paid Time Off (PTO)
- Paid Holidays (11 of them!)
- Medical, Dental, & Vision
- 401K w/Match
- Life Insurance
- Transportation Stipend
- & Many More
Keywords: Idaho Trust Bank, Boise , Chief of Trust and Investment Administration, Accounting, Auditing , Boise, Idaho
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